Responsible Gaming at gt99c
Know your limits — gt99c gives you the opportunity to enjoy yourself safely and mindfully, because responsible gaming is the best gaming.
Our Commitment
gt99c believes that online betting and casino games are only enjoyable when played with awareness and control.
Online betting is a form of entertainment for many people in Bangladesh. Feeling the thrill of a cricket match, getting excitement from slots — these can be fun experiences. But when gaming becomes a source of stress, financial problems, or family conflict, that is the time to be cautious.
At gt99c we are not just a gaming platform — we want to stand by you and ensure your experience stays positive at all times. The core of our responsible gaming policy rests on three pillars: awareness, setting limits, and support.
- gt99c is only for those aged 21 and above — age verification is an integral part of our registration process.
- We never run advertisements or promotions targeting minors or encouraging problem gamblers.
- All our promotional offers — such as the 200% welcome bonus — apply only to eligible adult players.
- Our customer support team is available 24/7 in Bengali to assist you — ready to listen to and resolve any concern you may have.
- SSL encryption, fair play assurance, and secure payment gateways — every transaction is protected.
Our Safety Tools
gt99c gives you several practical tools so you can stay in control of your own gaming.
Set a Deposit Limit
You can set the maximum deposit amount yourself on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, there is a set waiting period so that impulsive decisions can be avoided.
Session Time Limit
Set a time limit for each gaming session. When the set time is up, gt99c will automatically alert you. Time tracking helps you maintain a balance between real-life responsibilities and rest.
Time-Out (Break)
Want to take a short break? Take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account. Normal access will return only after the break ends.
Self-Exclusion
If you feel that gaming is affecting your life, self-exclusion is the most effective step. You can exclude yourself for 6 months up to permanently. Contact the support team and they will assist you through this process.
Loss Limit Setting
Set a maximum loss amount. Once you reach that limit, your account will automatically stop you from betting. This is a powerful way to protect yourself from financial harm.
Reality Check Notification
At set intervals, gt99c will send you a pop-up showing the duration of your session and your net result. This reminds you of the real picture beyond the excitement of the moment.
Tools Summary
See the table below for a quick overview of which tool serves which purpose.
| Tool | Function | Duration | Option to Change |
|---|---|---|---|
| Deposit Limit | Caps the maximum deposit amount within a set period | Daily / Weekly / Monthly | Reducing the limit is immediate; increasing requires a waiting period |
| Session Time Limit | Controls the total time of a gaming session | Per session | Can be changed at any time |
| Time-Out | Temporarily suspends the account | 24 hours – 30 days | Automatically reactivated after the period ends |
| Self-Exclusion | Provides long-term or permanent exclusion | 6 months – Permanent | Reviewed through support after the period ends |
| Loss Limit | Caps the maximum amount that can be lost | Daily / Weekly / Monthly | Reducing the limit is immediate; increasing requires a waiting period |
| Reality Check | Displays session information at set intervals | 30 min / 1 hour / Custom | Can be changed at any time |
Signs of Problem Gambling
If the following signs appear, it is time to change your gaming habits.
Spending Beyond Budget
Withdrawing money from household necessities, bills, or savings to bet is a clear sign of a problem. A tendency to place bigger bets to recover losses is also a warning sign.
Unable to Take a Break
Repeatedly returning despite trying to stop playing, feeling restless or irritable when unable to play — these are signs of dependency.
Distancing from Family and Work
Spending less time with family or thinking about gaming even during work, and hiding the extent of your gambling from loved ones.
Chasing Losses
"One more round and I'll win it back" — playing round after round with this mindset. This increases losses, it does not reduce them.
Decline in Sleep and Health
Staying up late playing for long hours, irregular eating and sleeping, and experiencing physical issues such as headaches or fatigue.
Betting on Borrowed Money
Borrowing from friends, family, or financial institutions to bet and being unable to repay that debt are signs of a serious problem.
Practical Tips for Safe Gaming
Build the following habits to keep your experience at gt99c enjoyable and sustainable:
Keep a Separate Budget
Set a fixed amount each month for entertainment and bet only within that amount. If you lose, treat it as the cost of entertainment.
Plan Your Time
Set aside a limited time for gaming in your daily routine. Always give priority to family, work, and rest.
Play for Fun
Betting and casino games are not a source of income — they are entertainment. Think of a win as a bonus, not a goal.
Talk to Loved Ones
Let a family member or trusted friend know about your gaming habits. Their feedback will help you stay mindful.
Don't Play When You're Upset
Betting when you are angry, sad, or stressed weakens decision-making and increases the risk of loss.
Take Regular Breaks
Take a short break every hour. Get up, walk around, drink some water. Long uninterrupted gaming sessions reduce awareness.
How to Activate the Tools
Using the responsible gaming tools at gt99c is very straightforward.
Log In to Your Account
Access your account from the gt99c Login page.
Open Account Settings
Go to the "Responsible Gaming" section from the profile menu.
Choose Your Preferred Tool
Select whichever you need — deposit limit, time-out, loss limit, or self-exclusion — and set the amount or duration.
Get Help from Support
For self-exclusion or setting complex limits, get assistance in Bengali through our 24/7 live chat.
If You Need Help
If you feel it is time to change your gaming habits, gt99c is always by your side.
If you sense that gaming is getting out of your control — or a family member has raised a concern — do not delay in reaching out to us. Our team will assist you with empathy and without judgment.
Use the site's live chat for immediate help in Bengali and English — any time, any day.
Send any responsible gaming related request to: [email protected] — we will respond promptly.
Your responsible gaming information is completely confidential and is never shared with any third party.
Questions About Responsible Gaming
Find answers to frequently asked questions all in one place.
Enjoy Responsibly
Enjoy all games and betting services at gt99c in a safe environment. Set limits, stay aware, and have fun.